The most important thing to us as parents is that our children are safe. We make this a high priority at Joovy. We see a problem, and we fix it. We are constantly reviewing our products and making upgrades to provide consumers with the best products on the market.

Joovy has received several reports of issues with the Zoom 360 Ultralight sold form March 2020 October 2020.

Summary

Name of Product: ZOOM 360 ULTRALIGHT 806X
Hazard: Front fork may get stuck and stop turning or detach after excessive use which can lead to falling risk.
Remedy: Repair kit to replace the components in the front wheel fork for the Zoom 360 Ultralight stroller.

Consumers should stop using their stroller and contact Joovy to receive the free repair kit.

Contact

3 Ways to connect with us:
1. Click on the “Next” at the bottom of the page for more information.
2. Call us toll-free at 800-495-8718 Monday – Friday 8:00am-5:30pm CST or Saturday-Sunday 10:00am-6:00pm CST
3. Email us at zoom360@joovy.com

Details
Units: The Joovy Zoom 360 Ultralight is being voluntarily recalled and was distributed in the United States. There are 9,200 units included form March 2020 to October 2020.
Affected: Zoom360 Ultralight SKUs include: 8067, 8060, 8069, 8061
Incidents/Injuries: There have been 25 cases reported, including nine incidents where the front wheel detached.
Importer: Joovy
Manufactured in: China